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Safety & security

Safety designed for young money

Parent identity checks, fund segregation, AI fraud signals, merchant blocks, and guardian overrides — so ONEO Kids stays as carefully protected as ONEO Personal.

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Our safeguards

  • Parent / guardian identity required before issuing Kids cards
  • Instant freeze and merchant category blocks
  • Fraud models tuned for small recurring spends and card testing
  • Switzerland-headquartered platform with partner-bank segregation
  • Age gates for peer payments, wallets, and partner perks

Report

Lost phone or stolen card?

Freeze from any parent device linked to the family profile, then contact Help Centre for replacement. Virtual cards can be regenerated without waiting for plastic.

Kids Help Centre

Safety & security

Safety: youth safety education

ONEO Safety is built for youth safety education — onboarding, everyday use, controls and disclosures for this product, not a reused template from another page.

Download the app

Layered protection

Controls

Caps, merchant filters, approve-on-demand — teach before they overspend.

Controls →

Visibility

Every payment in the parent feed — coach with facts, not guesswork.

Parents →

Platform

ACRA registration, 100% fund isolation patterns, 24/7 monitoring signals.

Security →

Legal

Who can open ONEO Kids

Available for individuals aged 6–17. A parent or legal guardian must be at least 18. Some features have higher age gates — see in-app availability. Licensed banking and payment services are provided by partner institutions.

Getting started

Safety & security FAQs

Answers written for this product.

Safety focuses on youth safety education. Other ONEO pages cover other money jobs so this copy stays specific.
Customers whose routine needs youth safety education. Teams → Business; families → Kids; career seekers → Company.
Live fee, rate or eligibility. Marketing text is a summary only.
Higher limits or youth safety education often need deeper KYC/KYB. The app asks only when required.
Only if country flags and verification unlock it; otherwise it stays hidden.
FX, ATM, support or card finishes tied to Safety may change when you upgrade.
In-app chat with Safety selected, or the matching Help topic.
No. Partner terms and in-app legal text prevail for Safety.

ONEO Kids

Money skills, parent controls

Cards, allowances and limits that grow with age bands.

Explore Kids →Download the app